Keep the Peace at Meetings
Identify the Issues
It’s difficult to find a solution when you don’t know the nature of the dispute. Be sure the crux of the issue is stated plainly. Once the discussion is under way, dissuade members from straying outside that topic.
Keep It Fair
When disagreements crop up, some members will be more verbally aggressive than others in defending their position. Don’t let those members dominate the conversation. Get others involved; quiet or reserved doesn’t necessarily equate to disinterested.
Sometimes conflicts involve methods that are designed to hurt others. Be sure personalities are kept out of the conversation. Keep the discussion centered on the facts.
Think Outside the Box
Most problems have more than one potential resolution. The right answer may not be obvious and may even have nothing to do with your brand. Brainstorm a list of possible solutions and write them all down. Then, the group should rank them in order of most preferred to least preferred.
Build a Consensus
Look for “win-wins” as opposed to declaring or giving the perception that one faction has “lost” the disagreement. You may never get 100 percent agreement, but the more members who buy in, the better. Whenever possible, decide the issue before adjourning the meeting. Leaving the question unanswered creates the impression the association leaders are incapable of making decisions.
Contact S3 Solutions
When your organization’s team or Board needs a ‘referee’ and ‘coach’ to help keep the Peace at Meetings, contact S3 Solutions for sustainable solutions. TODAY!