S3 Solutions
Prior to the current global pandemic, the worst seat at the table of a business luncheon meeting was the one on the far end of the conference call phone. (What joy it was not hear – or see – whatever made the whole room erupt in laughter. Or worst yet was silently sitting on the […]
“What role should an organizations leader play in customer support? Is there anything useful to be learned by talking to customers directly every day or is this more of a distraction that should be handled by dedicated folks?” You may have a full team of people, including marketers, dedicated customer support folks, and tons of […]
Keep the Peace at Meetings Roll-up-their-sleeves dedicated Board members love to argue. Whether it’s a policy, procedure or philosophy, it is rare that all passionate team or Board members will agree 100% on interpretations, spirit, and intent of your organization’s policy’s, By-Laws or the best way to do things. Most of the time, that sort […]