S3 Solutions
The Remote Workplace – in some way, shape, or form – is here to stay. This outstanding Harvard Business Review article by Raghu Krishnamoorthy, the Senior Fellow and Director of the University of Pennsylvania’s acclaimed Chief Learning Officer doctoral program, offers the proposition that “Micromanagement is an employee obstacle; micro-understanding is an employee resource.” […]
If you’ve been in virtual meetings or trainings during the past 12-months, you know the benefits and pitfalls of using a video conferencing platform as part, (a BIG part), of your communications tool-kit. The availability and quality of the top platforms have made quantum leaps over the years. Once mastered, however, the video conferencing […]
“What role should an organizations leader play in customer support? Is there anything useful to be learned by talking to customers directly every day or is this more of a distraction that should be handled by dedicated folks?” You may have a full team of people, including marketers, dedicated customer support folks, and tons of […]
Keep the Peace at Meetings Roll-up-their-sleeves dedicated Board members love to argue. Whether it’s a policy, procedure or philosophy, it is rare that all passionate team or Board members will agree 100% on interpretations, spirit, and intent of your organization’s policy’s, By-Laws or the best way to do things. Most of the time, that sort […]