S3 Solutions
The Remote Workplace – in some way, shape, or form – is here to stay. This outstanding Harvard Business Review article by Raghu Krishnamoorthy, the Senior Fellow and Director of the University of Pennsylvania’s acclaimed Chief Learning Officer doctoral program, offers the proposition that “Micromanagement is an employee obstacle; micro-understanding is an employee resource.” […]
Timeless Tips – The Correct Way to Email It’s still the best way to communicate professionally, but only if you follow these tips Thanks to author Sarah Begley for these never-out-of-style email etiquette tips. 1. Quickly get in and quickly get out Whether to use “Dear” or “Hi” or “Hey there!” depends on your […]
“What role should an organizations leader play in customer support? Is there anything useful to be learned by talking to customers directly every day or is this more of a distraction that should be handled by dedicated folks?” You may have a full team of people, including marketers, dedicated customer support folks, and tons of […]